Making a decision about the communication services your business needs can be a bit difficult. There are a variety of options and factors that you should consider during the process.Whether you are creating a new company or upgrading your old phone system, you are increasingly likely to choose an IP telephony system hosted in the cloud or systems installed directly in your own company.Regardless of what you choose, you will also have to decide whether you prefer an IP desk phone or a softphone application that will work with the preselected system.
Advantages of choosing an IP phone from your service provider
everyone looking for best telephone systems for their business Most likely, the telephony provider you choose will offer you a selection of VoIP phones that best suit your needs, from our experience this is the most recommended option. The other alternative would be to find, buy and configure the most appropriate IP telephones for your telephone system. This option is also feasible, but keep in mind that you will not be able to benefit from the abundant advantages of selecting a phone provided by your service provider:
Prices are generally lower than those from other sources, this is due to the agreements between manufacturer and supplier.
‘Plug & Play’
The phones are already preconfigured for your account. All you have to do is connect it and start making calls.
Technical support and customer service
If you have problems with your phone for the duration of your contract, your service provider will provide you with a comprehensive customer service to make any configuration or change that is necessary. If you do not use the landlines provided by your service provider, they may not be able to help you because they do not have the required notions of the brand of the phone.
Another important factor of a phone provided by your phone system provider is that you will get automatic software updates when they become available. You will always be up to date with the latest technology in telephony.
Another advantage when choosing phones directly from your provider is the security offered by the encryption of calls. The voice data or any other multimedia information that enters or leaves from your IP phone will be subject to security threats, which is why it is extremely important that your phones are protected.
If you need to make changes to your phone, such as caller ID or numbering, your service provider can offer an online login so you can manage these settings. It would be impossible to make changes to phones that are not compatible with your service provider.
Our Blueface UC platform is fully compatible with our range of Panasonic phones so you can make changes in real time.
Types of fixed IP telephones
Telephones for basic users (agent or executive telephones)These types of landline telephone are standard telephones with basic functionalities, such as silence option, voice mail and call transfer among others. These are essential functions for most workers in an office environment.
Telephones for labor mobility (cordless DECT telephones)
DECT, which stands for Digital Enhanced Cordless Telecommunications, allows wireless telephones through the use of a base station that is paired with one or more devices.Today’s DECT technology usually allows a base station to pair with 4 or 8 different wireless devices. This wireless technology adapts to a more mobile workplace that is not an office. Technology has proven popular in the retail sector, where employees are not necessarily linked to a place during their workday.
Telephones for receptionists
There are specific terminal groups that have been developed to be used by receptionists. Due to the nature of the paper, a receptionist must transfer calls or have multiple lines waiting or parked at the same time. They may also need speed dialing for important numbers. In general, telephones for receptionists come with what is known as keyboard extension modules. These modules are basically an added section in the phone with rows of function buttons to access different phone lines, speed dial numbering and BLF (Busy Lamp Field or busy indicator keys)
Conference phones, such as the Polycom IP range, are designed specifically for the conference call function. These phones are suitable for meeting rooms or high level executive offices. Its technology specifically allows clarity and audio quality for all conference call participants.If you want more information about Blueface VoIP phones,